Terms & Conditions

Melanie Edwards Designs LLC
Terms & Conditions
Updated May 25, 2025

Thank you for considering Melanie Edwards Designs LLC ("MED," "we," or "us") for your web design and creative service needs. This document outlines the terms that apply when you engage with our services, whether for website design, content edits, online templates, or related offerings. By accepting a quote, submitting payment, or using any service or digital product, you agree to the following terms.

1. Engagement & Authorization

You ("the Client") are hiring MED as an independent contractor to provide front-end design and creative services. For website projects, this includes access to your Wix account or authorization for us to initiate and build the site on your behalf. We are not employed by or affiliated with Wix, nor do we control the Wix platform's features or performance.

2. Scope of Work

Your project scope is defined in your personalized quote or proposal. This includes:

Number of pages (for websites)
Type of services (e.g., site build, content updates, presentations, template edits)
Features, revisions, and final deliverables

This may include, but is not limited to, website builds, presentations, digital product design, and other brand-related creative work as outlined in your proposal.

Any additions or changes beyond the original agreement require a new quote and may incur additional fees.

3. Timeline & Communication

Most web design projects are completed within 2–4 weeks once all assets are submitted. You agree to:

Provide all required content (text, images, files) in a timely manner
Respond to revision rounds and feedback requests promptly

If a project is paused for more than 60 days due to client inaction, a $185 restart fee may be charged.

4. Revisions & Edits

Unless otherwise noted, all website projects include:

1 major design revision (layout or flow)
Unlimited small edits during a 1-week revision phase

Revisions for other services (e.g., presentation decks or editable templates) will be outlined in the specific quote.

Additional design changes or out-of-scope work may be billed at $125/hour.

5. Payment Terms

100% upfront if MED is added to your site as a contributor (client owns the Wix account)
50/50 payment if MED initiates the build and retains ownership until project completion

Final payment is due upon launch or within 30 days of the project start—whichever comes first.

Late payments may result in a $100 late fee and 1.5% interest per month on outstanding balances.

6. Accepted Payment Methods

Accepted methods include:

Credit/Debit Card
ACH Bank Transfer
Klarna (where available)

Please indicate your preferred payment method prior to invoicing.

7. What’s Not Included by Default

Unless outlined in your quote, the following are not included:

Wix Premium Plan or domain purchase
Advanced SEO (e.g., keyword research, SEO copywriting)
*Full-service copywriting (content writing)
Custom coding or Velo development (we no longer support Velo work)

For digital products or presentations, this does not include editable source files, extensive customization, or coaching/training unless specifically quoted.

*We may use AI tools to assist with placeholder content and SEO metadata, but the client is ultimately responsible for final approvals.

8. Client Responsibilities

You are responsible for:

Supplying all content and media you own or have legal rights to use
Reviewing and approving placeholder content (including AI-generated text or stock images)
Ensuring your own business policies (e.g., privacy, terms) are accurate and lawful

9. Cancellations & Refunds

Full refund if no work has started
Partial refund based on completed work (if any)
No refunds once design or revision work has begun

Digital products such as templates are non-refundable once delivered.

10. Ownership & Usage

Once your project is paid in full:

You own the live website and all approved content
MED retains rights to showcase the project in our portfolio unless otherwise agreed
All templates or downloadable products are for personal or business use only and may not be resold or redistributed.

For downloadable or digital products (such as templates), a limited license is granted for personal or business use. Redistribution, resale, or sharing of files is prohibited without express permission.

11. Limitation of Liability

All services and deliverables are provided "as is." MED is not responsible for platform outages (e.g., Wix), content errors submitted by the client, or damages resulting from the use or misuse of the final product.

12. Legal & Dispute Resolution

By accepting services or making payment, you agree to resolve any disputes via binding arbitration in Hillsborough County, Florida. This agreement is governed by Florida law.

13. Digital Products, Templates & Licensing

Melanie Edwards Designs LLC (“MED”) offers digital products such as website templates, downloadable documents, and other pre-designed materials.

By purchasing any digital product from Melanie Edwards Designs LLC, you are granted a non-exclusive, non-transferable, revocable license to use the product for personal or internal business use only, unless otherwise stated.

What You Can Do:

Customize and edit the template for use in your own business or brand.
Use the template for one (1) personal or client project.

What You Cannot Do:

Resell, redistribute, sublicense, or share the template in its original or modified form.
Claim the design or structure as your own intellectual property.
Use the template in a product you intend to sell (e.g., as part of a course or digital bundle) without prior written permission.

All digital products remain the intellectual property of Melanie Edwards Designs LLC. Your license grants use, not ownership.

Due to the digital nature of these products, all sales are final and non-refundable.

If you have questions about extended or commercial licensing, contact us before purchase:

Let’s build something amazing. Questions? Contact us at:

hello@melanieedwardsdesigns.com
Tampa, FL, USA
Eastern Time (UTC -4)